Skip to content

any questions?

The Key to Life – Your Questions Answered

This page will provide you with useful information about our Key to Life^TM wellness management system and should answer any questions that you may have. If you have a question that has not been answered in this section simply contact our support team who will be happy to assist.

Is my personal data stored securely?
What diseases are we checking for?
How does the Key to Life system keep me well?
By using the Key to Life system does that mean I definitely won’t fall ill?
How often do I have to do the tests?
How do I get my results?
How long does it take to complete all of the tests?
I’m Pregnant, should I still do the tests?
I’ve already have diabetes or a heart of circulatory disorder, should I still use the tests?
I’m not sure if I know how to use these medical devices, is there help available?
Do I have to see my doctor if I get a Red Reading?
Do I have to see my doctor if I get an Amber Reading?
If I get a Green result does this mean that there is definitely nothing wrong with me?
How can I access the system?
I’m using the Key to Life system do I need a doctor anymore?
I am getting treated by the doctor for a medical condition; can I still use this system?
I am diabetic; can I still use the system?
I have a complex medical history, can you advise me?
If I get a Green Result and feel ill, should I still consult my doctor?
What is the benefit of using this system?
How does this system keep me well?
Is there additional help available?

Is my personal data stored securely?

When you input the results of your test into the Key to Life^TM it is stored on a secure server by The You Company. Your data is stored in an anonymised form and your information can only be accessed by you, by using your Key to Life^TM login details. So please keep these safe and do not give them to anyone else. Similarly, do not input anyone else’s results into the system as these will be recorded as being your results. Your results are secure and cannot be accessed by a third party and remain completely confidential, unless you give that third party written consent to access your records.

What diseases are we checking for?

The reason we have introduced this system is that it is a wellness system, designed to help keep you well rather than specifically looking to diagnose a disease. In fact it doesn’t diagnose at all, instead, if it finds any of your readings are outside of normal limits it will signpost you to your GP.

How does the Key to Life^TM system keep me well?

The Key to Life^TM system also picks up any early signs that your health is changing and advises you on how to get your health back on track, just by following simple lifestyle advice. The aim is that we are preventing you from becoming ill in the first place.

By using the Key to Life^TM system does that mean I definitely won’t fall ill?

Unfortunately we cannot guarantee you won’t become ill, but we can guarantee that if you follow the lifestyle advice given, then you will reduce your chances of becoming ill quite substantially.

How often do I have to do the tests?

You can do the tests as often as you wish, but we recommend at least once a month for your blood pressure, body composition, activity assessment and body measurement and once every three months for your urine analysis. If you are monitoring a particular aspect of your health, for example your blood pressure, you can carry out the tests more often, even several times a day should you wish. With all of the tests, The Key to Life^TM system will graph your results making it easy to track your progress.

How do I get my results?

The on screen instructions explain how to carry out each of the tests. Once you have completed a test, you enter the figures onto the appropriate results screen and press enter. The information is processed and interested by our system and you get your result presented as a traffic light:

GREEN: your results are within normal limits.
AMBER: your results are borderline and you should follow lifestyle advice to get your readings back to normal.
RED: you are advised to visit your doctor to repeat the test.

How long does it take to complete all of the tests?

You should be able to complete all of the tests within ten minutes.

I’m Pregnant, should I still do the tests?

Yes, you can still do the tests when you are pregnant, remember to tick the box to say you are pregnant in the About You section. The system will not give you a green traffic light reading as you must always follow the advice given by your doctor or midwife and use this test as supplementary information.

I already have diabetes or a heart of circulatory disorder, should I still use the tests?

Yes, the advice given is still relevant to you whether you have an existing condition or not, but remember to follow the advice of your doctor first and foremost and use the system to check your health between visits.

I’m not sure if I know how to use these medical devices, is there help available?

Yes, you can contact one of the team at The You Company. However you will find there are detailed videos and instructions within the system that are easy to follow.

Do I have to see my doctor if I get a Red Reading?

If you get a Red reading for blood pressure or urine analysis, you are advised to go to see your doctor and have the tests repeated. If you get a red reading for activity assessment, body measurement or body mass index, you need not go to see your doctor but you are strongly advised to follow the information given in the Further Information section to prevent this condition from causing you health problems in the future.

Do I have to see my doctor if I get an Amber Reading?

No, an amber reading is saying that your results are borderline and you should be able to get your readings back to normal limits just by making a few changes to your lifestyle by following the advice available in the Further Information Section.

If I get a Green result does this mean that there is definitely nothing wrong with me?

A green result means that all of the tests you have carried out are within normal limits. The test does not consider conditions which are outside of the scope of these tests e.g. breathing problems or skin problems

How can I access the Key to Life^TM system?

You can access the Key to Life^TM online assessment and interpretation system from any PC with internet connectivity using the following web address ktl.theyoucompany.com or by using your unique Key to Life^TM USB.

I’m using the Key to Life^TM system do I need a doctor anymore?

The Key to Life^TM system does not attempt to diagnose any diseases and therefore does not replace the role of your doctor or health adviser.

I am getting treated by the doctor for a medical condition; can I still use this system?

Generally speaking, you can continue to use each of the tests even if you are getting treated by your doctor for a particular condition since the system is not diagnosing any specific conditions. However if you feel unsure about this, please ask your doctor’s advice and in any case always take your doctor or health advisor’s advice over and above any information provided by the Key to Life^TM system.

I am diabetic; can I still use the Key to Life^TM system?

Yes, the Key to Life^TM system has been designed to interpret the results when you are diabetic, remember to tell the system you are diabetic in the About You Section.

I have a complex medical history, can you advise me?

No, the Key to Life^TM system is set up to give general information only. If you have any specific queries about your own health, you must discuss these with your doctor.

If I get a Green Result and feel ill, should I still consult my doctor?

Yes, you should still consult your doctor to ensure that everything is ok.

What is the benefit of using the Key to Life^TM system?

A lot of people in the UK will end up suffering from diseases such as Type II Diabetes , heart and circulatory diseases, more so as they get older and this system is designed to help lower your risk of developing any of these conditions.

How does the Key to Life^TM system keep me well?

The system picks up any early signs that your health is changing and advises you on how to get your health back on track. It does this by providing you with advice in the Further Information Section. The system aims to prevent you from becoming ill in the first place.

Is there additional help available?

If you require any further help, or have any questions that are not answered in this section, then please contact our support team at support@theyoucompany.com. Should you wish, you can also get confidential advice at any time from NHS Direct who are available 24 hours a day on 0845 4647 or you can visit their website at www.nhsdirect.nhs.uk.